Effective Date: 11 September 2024
Insure Connect Services (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [https://insureconnect.co.uk/] (“Website”).
By using our Website, you consent to the collection and use of your information as described in this policy. If you do not agree, please do not use the Website.
1. Information We Collect
We may collect the following types of personal data:
• Personal Identification Information: Name, email address, phone number, postal address, and any other information you voluntarily provide.
• Technical Data: IP address, browser type, operating system, and usage data collected through cookies or similar tracking technologies.
• Communication Data: Any correspondence you send to us, including inquiries via the Website or email.
2. Legal Basis for Processing Personal Data
We collect and process your personal data based on the following lawful grounds:
• Consent: When you provide consent, for example, by subscribing to our newsletter.
• Contract: To fulfil a contractual obligation, such as responding to inquiries or providing requested services.
• Legitimate Interests: Where we have a legitimate interest that is not overridden by your data protection rights, such as improving our Website or marketing our services.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.
3. How We Use Your Information
We use your personal data for the following purposes:
• Providing Services: To respond to your inquiries and provide information about our services.
• Website Improvement: To analyse usage patterns and improve the functionality of our Website.
• Marketing: To send promotional emails or newsletters, provided you have opted in.
• Legal Compliance: To comply with legal obligations, including responding to regulatory requests.
4. How We Share Your Information
We do not sell or trade your personal data. However, we may share your information in the following circumstances:
• Service Providers: We may share your personal data with third-party service providers who assist us in operating the Website (e.g., hosting services, email communication platforms).
• Legal Requirements: We may disclose your personal data to comply with legal obligations, such as responding to court orders or requests from public authorities.
5. International Transfers of Data
Your personal data may be transferred to, and processed in, countries outside of the UK, including countries that may not provide the same level of data protection. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or reliance on adequacy decisions by the UK Government, to protect your data.
6. Data Security
We take appropriate technical and organisational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your information.
7. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Erasure: You have the right to request the deletion of your personal data in certain circumstances.
• Restriction of Processing: You have the right to request the restriction of the processing of your data.
• Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another data controller.
• Objection to Processing: You have the right to object to our processing of your personal data for certain purposes, such as direct marketing.
• Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at [Insert Contact Email or Address].
8. Retention of Your Data
We will retain your personal data for as long as is necessary for the purposes outlined in this policy, or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our Website. Cookies help us understand how you use the Website, allowing us to offer you a personalized experience. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Website.
10. Complaints
If you believe we have mishandled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues.
Information Commissioner’s Office
Website: https://ico.org.uk/
Phone: 0303 123 1113
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their respective privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Insure Connect Services
Cleve Cottage Billinghurst Road Wisborough Green RH140DT
Email: info@insureconnect.co.uk